Microsoft 365 Email Initial Setup Guide for New Users

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This update is designed to enhance your communication efficiency and support your growing needs. Follow the steps below to get started.

Step 1: Install the Microsoft Authenticator App on Your Phone

You will need the Microsoft Authenticator app to set up multifactor authentication for your new email system. Please follow the links below to download the app:

• iPhone: Download Microsoft Authenticator from the App Store
• Android: Download Microsoft Authenticator from Google Play

Once installed, keep your phone handy as you will need the app later in the process.

Step 2: Set Up Your Work Email on Your Computer

1. Open Microsoft Edge:
   On your work laptop or desktop, open the Microsoft Edge internet browser.
   Note: If you don’t see Microsoft Edge on your taskbar, you can find it by:
   • Clicking the Windows icon on your taskbar and browsing through the list of programs.
   • Using the search bar by clicking the magnifying glass icon and typing “Microsoft Edge.”
2. Sign in with your work account:
   • In the top left corner of the Edge browser, click the profile icon.
   • Under Profiles, select Other profiles and then choose Set up a new work profile.
   • Click Sign in to sync data.
   • On the Microsoft Sign In page, enter your work email and click Next.
   • Enter your temporary password and click Sign in.
3. Update your password:
   To update your password, enter your current (temporary) password, then create and confirm your new password.

Step 3: Set Up Multifactor Authentication (MFA)

To protect your account, you will need to set up multifactor authentication. Follow these steps carefully:

1. Begin the MFA setup:
   After signing in, click Next to set up multifactor authentication.
   Note: Do not click “Ask later” if the option appears. You must complete this step now.
2. Use the Microsoft Authenticator app:
   Since you’ve already installed the Microsoft Authenticator app on your phone, click Next on your computer to continue. Remain on the Set up your account page on your computer.
3. Set up Microsoft Authenticator on your phone:
   • Open the Microsoft Authenticator app on your phone.
   • If prompted, allow notifications by selecting Allow.
   • Tap the + icon in the top-right corner of the app to add a new account.
   • Select Work or school account and then choose Scan QR code.
4. Scan the QR code from your computer:
   Return to the Set up your account page on your computer and click Next. A QR code will appear on your screen. Use the Microsoft Authenticator app on your phone to scan it.
   Note: If prompted, allow the app access to your camera (iOS) or permission to take pictures and record video (Android). This is necessary to scan the QR code.
5. Complete the MFA setup:
   After scanning the QR code, the Authenticator app will automatically add your work account. You won’t need to enter any additional information. Click Next on your computer to complete the setup.
   A notification will be sent to your phone to test the connection. Approve the notification in the Authenticator app.
6. Enable phone sign-in:
   In the Microsoft Authenticator app, select your work email. Under Other Ways to Sign In, select Enable phone sign-in.
   Follow the on-screen prompts to register and enable phone sign-in.

Step 4: Access Your Email

You’re all set! You can now access your work email by opening the Microsoft Edge browser on your work laptop or desktop.

This streamlined process will ensure your email platform is more secure and efficient. If you need any assistance, feel free to contact our support team.